Complaint Letter to Restaurant Owner

This page contains a sample complaint letter addressed to a restaurant owner following a disappointing dining experience. The letter outlines various issues encountered during the visit and requests compensation.

The letter begins with a formal salutation and immediately states its purpose as a complaint about the writer's restaurant visit. It then proceeds to describe the experience in detail:

• The writer was initially drawn in by the restaurant's inviting name and the appetizing smell of food.
• Upon entering, they were greeted by uncomfortably hot air.
• The server appeared disinterested and made a rude comment about the customer.
• The food served was poorly cooked - burned on top but raw inside - and tasted rotten.
• Even the water tasted bitter and had traces of dish soap.

Highlight: The letter effectively uses sensory details to vividly describe the unpleasant experience, making the complaint more impactful.

The writer concludes by requesting a refund for their meal and sarcastically offers to host the chef for a brunch in Germany to demonstrate proper food preparation.

Example: "After I got my food, I had to mention that it was burned on the top, but raw inside. It tasted like it was rotten and I nearly puked."

Vocabulary: "Commanded" - In this context, it's used to mean "ordered" food or drinks, though it's not the most appropriate word choice for a formal complaint letter.

Quote: "I wonder whether your restaurant serves all customers like me."

This letter serves as a good example of how to structure a Beschwerdebrief Muster or complaint letter template, though it could benefit from a more professional tone in some parts. It demonstrates key elements of a Beschwerde schreiben Beispiel, including:

1. Clear statement of purpose
2. Detailed description of issues
3. Specific request for resolution

While the letter effectively communicates the writer's dissatisfaction, it could be improved by maintaining a more consistently professional tone throughout and avoiding potentially offensive remarks.